ScanLabel

Noise Me

Noise Me

Noise Me

AI-powered iOS app for doctors to manage medical billing easily

Have you ever wanted to mislead people about your real location when talking on the phone?

Now you can!

Have you ever wanted to mislead people about your real location when talking on the phone?

Now you can!

Have you ever wanted to mislead people about your real location when talking on the phone?

Now you can!

About App

About App

Made for physicians working on a fee-for-service basis. The app allows doctors to manage the billing process faster, easier. The app even can let earn more money through the AI-based auto-calculation of claims.

Noise Me is a type of product that everyone always wanted but couldn’t find or didn’t know that it may exist. With this app, you can sound like anywhere you want.

The whole trick comes from background noises that you can choose and call any number and let people know your fake location. Isn’t it cool?

My Role
Discovery, Wireframing, Prototyping, UI Design, SwiftUI

My Role
Discovery, Wireframing, Prototyping, UI Design, Animation, Logo design, SwiftUI

Client
ScanLabel

Client
Noise Me

Industry
Medical Billing

Industry
Telecom

Year
2021

Year
2018 / 2020

Soon on the App Store

Soon on the App Store

Soon on the App Store

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Background

Background

This app uses an OCR framework (optical character recognition) that allows for the scanning and digitizing of handwritten texts. There are thousands of physicians who must take paper notes during patient visits. Later, these notes are used to submit claims to the government for reimbursement for services provided by physicians in clinics.

The process I’ve used for this project from scratch

I’ve been invited to the pretty tricky team who wanted to create a unique no-one-ever-seen mobile product. The project required the design of an Android/iOS app that might be similar to the apps like the Viber or any other caller apps. Additionally to the design, I also had to code the UI part of the app in Xcode.

OCR Icon
Strategy
Stkh Interview
Requirements
Design Process
OCR Icon
Discovery
Customer Issues
Business Issues
Competitors
OCR Icon
Ideation
IA & Content
User Flows
Wireframes
User Stories
OCR Icon
Design
UI
Prototyping
Usability Testing
OCR Icon
Delivery
UI-kit
SwiftUI Views
User Stories

Discovery

Discovery

Since it is not a type of app you can start using, I had to dive deeper in that billing-based experience for doctors to understand the flow and all pains in the process. I have interviewed a doctor from Canada who shared the experience for a physician who has to submit claims to get paid.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

Storyboard

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

Current experience for doctors.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

OCR Icon
For each patient, the doctor makes notes on an A4 sheet (which procedures were done, how much time was spent, etc.).
OCR Icon
At the end of the week, the doctor has a stack of such A4s that need to be digitized.
OCR Icon
Then all the services provided to patients must be calculated by the doctor, and sent as claims to the government.
OCR Icon
Calculating and submitting take hours. Doctors spend their personal time on it, as their working hours are occupied by seeing patients.
OCR Icon
Some claims get rejected. Doctors then have to calculate the claims again and resend for additional review.
OCR Icon
The entire process takes a lot of time and exhausts doctors. As a result, doctors experience burnout due to that procedure.

Business and Doctor Issues

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

Current situation on the market.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

More than 50% of physicians burnout
Manual submission takes too much time
Doctors may enter incorrect data, which ultimately leads to cancellation.
For hospitals, it costs 1 mo to replace a physician
Billing agents prefer big volumes. They don't want to work with hand-written notes.
Often, doctors have to fill out claims during their personal time.
Too much non-physician work (bills calculation, filling claims)
A4 with notes can be lost, damaged.
There is no solution on the market for doctors' hand-written notes.

Key Competitors

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The research showed that they don't perform the main feature that doctors need.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

Dr.Bill Logo

Pros

  • Label scanning
  • Help with billing
  • Code search
  • Data entry

Cons

  • No hand-writing text recognition
  • No AI-based best rate auto-calculation
Dr.Bill Logo

Pros

  • Label scanning
  • Billing Coaching
  • Claims Data Entry

Cons

  • No hand-writing text recognition
  • No AI-based best rate auto-calculation

New Storyboard

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The research showed that they don't perform the main feature that doctors need.

The design trip has started with user testing and possible use cases when a user might need fake noises.

The design trip has started with user testing and possible use cases when a user might need fake noises.

OCR Icon
For each patient, the doctor makes notes on an A4 sheet (which procedures were done, how much time was spent, etc.).
OCR Icon
For each patient, the doctor makes notes on an A4 sheet (which procedures were done, how much time was spent, etc.).
OCR Icon
At the end of the week, the doctor has a stack of such A4s that need to be digitized.
OCR Icon
At the end of the week, the doctor has a stack of such A4s that need to be digitized.
OCR Icon
Then all the services provided to patients must be calculated by the doctor, and sent as claims to the government.
OCR Icon
Then all the services provided to patients must be calculated by the doctor, and sent as claims to the government.

Ideation

Logo Design

Content

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Before creating user flows and wireframes, I had gathered the medical-related content for doctors that was going to be used in the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Site Map

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Wireframes

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Design

Logo Design

Add Claim

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Manage Claim

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Usability Testing

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

I have prepared an interactive prototype using the Invision, and have tested it with several anestheologists
online. It was important to see how they understand the app, specifically:
– Navigation
– Scan feature
– Claim submission

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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App Testing in TestFlight

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

I have prepared an interactive prototype using the Invision, and have tested it with several anestheologists
online. It was important to see how they understand the app, specifically:
– Navigation
– Scan feature
– Claim submission

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.

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Result

Result

The app was successfully designed, developed, and launched in Play Market as a beta version. We are gathering feedback, fixing, and adding new features which will provide even more fun for users.

The app was successfully designed, developed, and launched in Play Market as a beta version. We are gathering feedback, fixing, and adding new features which will provide even more fun for users.